Hasina Begum (38) is the Member Secretary of 1 no. ward Social Support Group (SSG) under Fazilpur Union Parishad which formed by the leadership of GRAWHREE Project-JSKS, Dinajpur. Several times Hasina used to go to the Union Health Centre but always she found the assigned Doctor (Dr. Tofazzol Hossain) was absent. She asked to officials when will the doctor come to the Health Centre? Answer is doesn’t know. Because Doctor of the Union Health Centre doesn’t continue his duty properly or timely; always he performs just one or two hour’s duty at the midday. Several times Hasina Begum noticed to the local UP Chairman but failed to regularize the doctor which resulting the community of Fazilpur UP always deprived from the Health Service. As the Member Secretary of SSG, Hasina were participated in different training/meeting/workshops organized by GRAWHREE Project-JSKS and she is well known about the Right to Information Act 2009 which she has informed earlier through SSG regular meeting.
Afterward, she applied to know, what about the actual office time of Doctor and the present stock position of Medicine following the RTI prescribed format to the Designated Officer in November 28, 2012. And the designated officer was informed to Hasina Begum the required information timely. Finally through the leadership of Hasina Begum and others SSG Members ensured a citizen charter to the Health Centre which is the sign of transparency and accountability. At last Hasina Begum shared this experience to others community and now people are going to take health service from the Union Health Centre and Doctor is also using attend his office timely.
Md. Shamim Reza, SSG Member of Model Village Ghoshpur. He heard the experience of Hasina Begum through meeting and he applied to their Community Clinic for information about the stock position of the clinic following the RTI prescribed format and finally he got the information within the timeframe. As a result here also created an enabling environment and through applying this process the clinic officer changed himself and emerged as a real service provider of the clinic.
Morzina Khatun Rupa, PIO-JSKS went to the Fazilpur UP Office to collect the information about safety net program of Union Parishad but was refused by the Secretary to provide the documents and told her to come some other day. Later, she went to that office several times, but did not get the desired information. After passing someday this way, she applied by RTI prescribed format and got the information within the timeframe. PIO shared this information to the group meeting and SSG meeting which ultimate result some new people specially women were involved with the Safety Net program of Union Parishad.
